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GIVE US FEEDBACK
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If we have had the pleasure to serve you at one of our restaurants please
share your dining experience with us. We would enjoy listening to your comments. Please
take a minute to submit your feedback, the information which you are giving us will not
be shared or sold to other companies and will not be used for advertising purposes. Thank
you so very much for the opportunity to serve you.
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* denotes a required field
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Location: *
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Date of Reservation:
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Time of Reservation:
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name:
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*
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Phone:
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Ext:
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Address:
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Address:
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City:
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State:
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Zip:
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Please express your opinion. However, if you require a response, please call: 312-266-8999
or 847-928-9900
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Did the reservationist answer the telephone within 4 rings, by stating their name and the
name of the restaurant?
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Did the reservationist have knowledge of the establishment: type of food, dress code, directions,
etc?
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Did the reservationist sound polite, professional and with a smile in their voice?
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Were you greeted by a hostess or host in a timely manner?
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Did the hostess or host smile, make eye contact, greet you warmly and make you feel welcome?
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Were you thanked and invited to return by a host or hostess?
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Did a manager visit your table to check on your satisfaction?
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If you visited the bar, were you acknowledged within 3 minutes with a sincere greeting?
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Were the bartenders friendly and attentive to your needs?
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Did the server or busser greet you in a friendly manner within one minute of being seated?
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If you requested cocktails from the server, were they served within 3 minutes?
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Did the server have knowledge of the cuisine, acknowledge specials and assist you in your
selections?
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Was the server attentive to your needs and easy to contact throughout your meal?
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Did the busser attend to your table maintenance in a timely and unobtrusive manner?
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Did the food and beverage quality meet your expectations?
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Was the value of your dining experience consistent with the quality and quantity of the food
and beverages served, the service received from the staff, and the ambience of the facility?
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Were you seated past your reservation time?
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Any additional comments:
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Please note that the information which you are giving us will not be shared or sold to other
companies and will not be used for advertising purposes. ***
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